Privacy policy

Privacy Policy

This Privacy Policy describes how personal data is collected, used and protected when you use the website https://coolkidsaudio.com, operated under the trade name "Cool Kids Audio" by Boring Vic SAS.

1. Data Controller Information

Boring Vic SAS
Simplified joint-stock company (SAS) with share capital of €300
RCS Grenoble: 978 440 972
SIRET: 97844097200021
EU VAT number: FR11978440972

Registered office:
2 rue du Docteur Hermite
38000 Grenoble
France

Email: victor@coolkidsaudio.com

The data controller for personal data collected on the website is Victor Malvolti.

2. Data Collected

When you use the website, certain personal data may be collected, including:

  • first and last name

  • shipping and billing address

  • email address

  • phone number (if provided)

  • payment information

  • order history

  • IP address and browsing data

This data may be collected when:

  • placing an order

  • creating a customer account

  • using a contact form

  • subscribing to a newsletter

  • browsing the website

3. Use of Data

Personal data is used to:

  • process and ship orders

  • provide customer support and after-sales service

  • respond to contact requests

  • improve the website's performance and user experience

  • prevent fraud and secure payments

  • send marketing information or newsletters where the user has given consent

4. Service Providers and Third Parties

Some data may be shared with third-party providers necessary for the operation of the website and related services, including:

  • Shopify

  • Shopify Payments

  • carriers and logistics services

  • audience analytics and statistics tools

  • marketing or emailing services

These providers process data solely as part of the services they provide.

5. Payments

Payments made on the website are secured through third-party payment providers.

Cool Kids Audio never has access to customers' full banking information.

Payment data is processed directly by the secure payment platforms used at checkout.

6. Data Retention

Personal data is kept only for as long as necessary for the purposes for which it was collected, and to comply with applicable legal, accounting or tax obligations.

7. Cookies

The website may use cookies and similar technologies to:

  • ensure the proper functioning of the website

  • improve the user experience

  • measure audience and website performance

  • offer tailored content or advertising

Users can configure their browser to refuse all or some cookies.

8. User Rights

In accordance with applicable regulations, in particular the General Data Protection Regulation (GDPR), users have the following rights:

  • right of access

  • right to rectification

  • right to erasure

  • right to object

  • right to restriction of processing

  • right to data portability

Any request relating to personal data may be sent to:

victor@coolkidsaudio.com

Proof of identity may be requested where necessary.

9. Data Security

Cool Kids Audio implements reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration or disclosure.

However, no method of electronic transmission or storage can guarantee absolute security.

10. International Transfers

Some services used by Cool Kids Audio may involve data transfers outside the European Union, notably to Canada or the United States.

These transfers are carried out in compliance with applicable legal mechanisms and appropriate safeguards.

11. Changes to This Policy

Cool Kids Audio reserves the right to amend this Privacy Policy at any time to reflect legal, technical or operational changes.

The most recent version will always be available on the website.

12. Contact

For any question regarding this Privacy Policy or the processing of personal data:

victor@coolkidsaudio.com