Terms of sale
Terms and Conditions of Sale
These Terms and Conditions of Sale govern all purchases made through the website coolkidsaudio.com, operated under the commercial name “Cool Kids Audio” by Boring Vic SAS.
By placing an order on the website, the customer fully accepts these Terms and Conditions of Sale.
1. Company Information
Boring Vic SAS
Simplified Joint Stock Company (SAS) with a share capital of €300
Grenoble Trade and Companies Register: 978 440 972
SIRET Number: 97844097200013
VAT Number: FR11978440972
Registered office:
5 rue Henri Le Chatelier
38000 Grenoble
France
Email address: victor@coolkidsaudio.com
2. Products
The products offered for sale are those displayed on the website at the time of consultation, subject to availability.
Cool Kids Audio makes every effort to provide accurate descriptions and representations of its products. However, photographs, visuals, and product descriptions are provided for informational purposes only and may differ slightly from the final product delivered.
3. Prices
Prices displayed on the website are shown in euros (€) and include applicable taxes unless stated otherwise.
Shipping costs are displayed before the order is confirmed.
Cool Kids Audio reserves the right to modify prices at any time. However, products will be invoiced based on the pricing in effect at the time the order is placed.
4. Orders
Any order placed on the website constitutes an offer to purchase the selected products.
An order is considered accepted once payment has been confirmed and validated by Cool Kids Audio.
Cool Kids Audio reserves the right to refuse or cancel any order in the event of:
-
a previous dispute with the customer
-
suspected fraud
-
pricing errors
-
product availability issues
5. Payments
Payments are secured and may be made using the payment methods available at checkout, including credit card, PayPal, Shopify Payments, or any other supported payment method.
The customer confirms that they are authorized to use the selected payment method.
6. Shipping
Orders are shipped to the address provided by the customer during checkout.
Shipping and delivery times are estimates only and may vary depending on destination, carrier, and product availability.
Cool Kids Audio cannot be held responsible for delays caused by shipping carriers or circumstances beyond its control.
Any customs duties, local taxes, or import fees remain the responsibility of the customer.
7. Right of Withdrawal
In accordance with applicable European consumer protection laws, individual customers have the right to withdraw from their purchase within 14 days of receiving their order without providing any reason.
To exercise this right, customers must contact:
Returned products must be sent back in their original condition, complete, and in their original packaging.
Return shipping costs are the responsibility of the customer unless otherwise agreed.
In accordance with Article L221-28 of the French Consumer Code, certain products are excluded from the right of withdrawal, including:
-
custom-made or personalized products
-
special-order items
-
opened products that cannot be returned for hygiene reasons
8. Warranty
Products sold on the website benefit from the legal warranties applicable under French law, including the legal guarantee of conformity and protection against hidden defects.
Certain manufacturers may also provide their own commercial warranty. Warranty terms depend on the manufacturer concerned.
For any issue regarding a product, customers may contact:
9. Limitation of Liability
Cool Kids Audio shall not be held liable for indirect damages resulting from the use of products or the website.
Cool Kids Audio cannot be held responsible for force majeure events, internet disruptions, strikes, shortages, or circumstances beyond its reasonable control.
10. Intellectual Property
All content available on coolkidsaudio.com, including texts, images, logos, videos, and graphic elements, is protected by intellectual property laws.
Any reproduction or use without prior written authorization is strictly prohibited.
11. Personal Data
Personal data collected through orders or website usage is processed in accordance with the Privacy Policy available at:
12. Governing Law
These Terms and Conditions of Sale are governed by French law.
In the event of a dispute, an amicable solution will be sought before any legal action is taken.
Failing an amicable resolution, French courts shall have exclusive jurisdiction.